Naturecan

Services Provided:

Multi-acquiring

Analytics and Reporting

24/7 Support

The Challenge

Naturecan is a leading provider of high-quality CBD products and supplements, offering a range of capsules, oils, topicals and edibles to customers all over the world. The company’s goal is to help its customers benefit from the potential therapeutic properties of CBD, which has been shown to provide relief from anxiety, chronic pain and other health issues.

However, the nature of its industry was holding it back. Although the CBD industry has rapidly grown over the last few years, back in 2020 when it was still relatively new, Naturecan found it difficult to source an efficient payment gateway, until they discovered Total Processing. This challenge was preventing the company from expanding and being able to offer a seamless payment experience.

Total Processing has been fundamental in facilitating our mission to go global. We can't thank the team enough for their support and guidance in helping us achieve this so that we could offer a seamless experience for our customers all over the world.

Panagiotis Giakoumakis,
Globalisation Manager

The Solution

With our extensive network of over 300 acquiring partners, Total Processing provided the answer to the problem. We gave Naturecan the ability to find the ideal acquirer that would allow them to grow worldwide into 40+ countries.

Our Total Control platform provided Naturecan with a secure and reliable way to accept cross-border payments in multiple currencies, alongside real-time reporting and analytics to help the business track its sales and revenue.

Our solution also included valuable insights and recommendations on how Naturecan could optimise its checkout process. We worked closely with the team to help the company enhance its payment processes including implementing mobile-friendly payment options and streamlining the customer journey to reduce cart abandonment and increase conversion rates.

The Result

As a result of its partnership with Total Processing, Naturecan was able to expand its global reach, increase its revenue and combat fraudulent transactions.

The seamless and secure payment solution allows the team to focus on its core business of providing high-quality CBD products to its customers around the world.